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SKIL Warranty Policy

For all SKIL warranty & enquiries, please contact 1300 01 SKIL (1300 01 7545) Monday to Friday 9:00am to 5:00pm EST

Chervon Australia Pty Ltd ABN 36 165 077 501 (“Chervon”) warrants to the original domestic purchaser that this product will be free from defects in materials and workmanship for 5 years from date of purchase, and any battery or charger will be free from defects in materials and workmanship for 3 years from date of purchase. Please note SKIL products are intended for DIY (Do It Yourself) use only. SKIL Products are not designed or intended for commercial or trade use and if the products are used in any commercial or trade applications, the warranty will not apply. Consumables will be covered by a 3-month warranty and a complete list can be found inside the manual. This SKIL product warranty is only applicable to purchases from authorised SKIL retailers. This warranty will not apply to SKIL products that are purchased from Amazon, eBay and any other non-authorised online retailer. This SKIL product warranty does not apply to any parallel imported product and does not apply to any SKIL products that are not purchased from an authorised SKIL retailer. To make a claim, return the faulty item together with proof of purchase directly to your closest service agent or to the place of purchase. Any handling and transportation costs (and other expenses incurred in claiming this warranty) are not covered by this warranty and will not be borne by Chervon. The replacement product or part or repaired product will be made available for your collection at an address nominated by Chervon. Where a valid warranty claim is made, Chervon will replace the defective product or repair the fault. Where the product is repaired, Chervon may use refurbished parts. This warranty does not cover normal wear and tear, misuse or abuse. This warranty may also be further limited or voided as specifically detailed in the product Manual. Chervon has no other liability under this warranty. The benefits to you given by this warranty are in addition to other rights and remedies imposed by State and Federal legislation that cannot be excluded. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Chervon Australia Pty Ltd, Unit 14, 5 Kelletts Road, Rowville, VIC. 3178. Ph; 1300 01 SKIL (1300 01 7545). Email: support@skil.com.au